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Consultation Route

Make an Appointment on the phone

Please schedule appointment in advance:
1. For the first visit, please leave your Name, D.O.B., Contact Number, Health Concern and any other special request.

*For insurance, please provide the Insurance policy No. and D.O.B, we will verify your insurance benefits with your insurance provider in advance.  
2. For registered client, please give your medical record number (or name and D.O.B), health concerns and any other Special Requests.


- Please bring a valid personal  identification document  (ID or Passport), for direct billing service, please bring your insurance card as well.
- For pediatric visit, please bring vaccination record and personal identification (Birth Certificate or passport).
- To finish the registration, please arrive 15 mins early. 
- Please notify the reception, if medical certificate is needed.
- Temperature will be taken at the reception.

See a Doctor

After registration, you will be led to see the doctor. It is recommended to bring all your relevant medical files, including but not limited to post medical records, laboratory results, imagine reports and prescriptions.

Tests &Treatments

Nurses will accompany you through the clinical tests or treatments ordered by doctor. Some lab results might not turnaround immediately, in that case, our doctor or nurses will contact you once it’s done, and to help arrange the follow-up action.

Collect medication

Nurse will lead you to pick up the prescription at the pharmacy.

Settle the bill

HK Clinic accepts varies payment methods to settle the bill, including Cash, Debit Card, Credit Card and Check. And we provide Direct Billing Service for our partner insurant.

Follow up

If return consultation is needed, our medical staff will contact you. If you have any inquiry regarding your health condition, please call us at your convenience.